Why choose Supercare?
So what makes a difference when you are choosing a cleaner and hygiene provider? In our opinion, it’s service. And at Supercare, we put a lot of time and effort into making sure our service is above that of our competitors.
Where we make a difference
There are a few things in our approach that make a difference to the service you will receive if you choose Supercare as your cleaning partner. These include:
« A truly personalised service. Our first priority will be to get to know you and really understand what you require from your cleaning partner. From there we will deliver the high quality service that you seek, with minimal disruption to your staff or operations.
« A focus on building relationships and maintaining proactive communication. You’ll be dealing directly with one of our key management team members. These are the same people who will work with you throughout the course of the contract to maintain a firsthand understanding of your needs and quickly address any potential issues.
« Well-established systems, processes and procedures. Our core focus is on continually thrilling our customers with exceptional standards of service, while keeping our people and our customers’ teams safe. This is achieved through robust systems, processes and procedures – starting with recruitment and training, through to ongoing quality and safety checks and audits.
« Dedicated cleaners who are valued as part of the Supercare team. To make sure you get the best service from your assigned cleaning team we put a lot of effort into selecting people and building teams who care as much as our management team does about the service you receive. Our company philosophies and practices support this by paying our staff above industry norms, putting effort into making our cleaners feel a valued part of a team, and by actively rewarding good performance.
The Supercare difference
Our approach will provide you with a fuss-free, high quality and reliable service which allows you to focus on keeping your operations running, safe in the knowledge that your cleaners will be there on time to maintain a clean and hygienic environment. If issues do arise (and let’s face it, from time to time there will inevitably be things that could be done differently), you’ll have the ready ear of our management team who have the authority, nous and commitment to quickly put things right.